We will get back to you within 24 to 48 hours, excluding weekends and holidays, where we will hear your message the next day. In case of no answer, you can also contact us by phone at 07 55 86 42 00.

We invite you to contact our customer service within 24 hours of receiving your order. You will need to indicate your order number and provide proof (photos and videos) showing the damage.

For more information, please see our return policy .

You can contact us by email at: contact@petdesign.fr, via the contact form or even through our social networks