1. Purpose

These general terms and conditions of sale (“GTCs”) apply without restriction or reservation to all online sales offered by Endemik SAS on the site www.petdesign.fr (hereinafter the “Site”). Endemik SAS offers pet products and professional grooming equipment for sale (hereinafter the “Products”).

The GTCs define the terms and conditions for the sale and delivery of the Products, as well as the rights and obligations of the parties. They are accessible and printable via a direct, permanent link on the Site. They take precedence over any terms not expressly accepted by Endemik SAS and may be supplemented by specific terms applicable to certain Products or services.

The specific provisions applicable to professional clients appear in Article 33.

2. Seller's identity

Name	ENDEMIK SAS
Legal form	Simplified joint-stock company
Share capital	100 €
Registered office	413 rue Victor Duruy, 47520 Le Passage, France
SIREN	813 630 886
SIRET (registered office)	813 630 886 00022
RCS	813 630 886 R.C.S. Agen
Intra-Community VAT number	FR93813630886
APE code	47.91B — Distance selling via specialized catalog
President	ENDEMIK HOLDING

2.1. Contact channel

Any request, complaint, or notification must be submitted via the Site's contact page or the online chat accessible from all pages. These two channels constitute the admissible means of communication.

Messages sent via social media (private messages, comments, stories) do not constitute an admissible after-sales service channel and do not incur the seller's liability.

2 bis. Consumer mediation

In accordance with Articles L.611-1 et seq. of the French Consumer Code, the consumer Client may seek free assistance from the consumer mediator appointed by Endemik SAS:

The mediator may only be contacted after a prior written complaint has been submitted to Endemik SAS via the Site's contact page or chat and has remained without a satisfactory response for a period of two months.

Consumer mediation does not apply to relationships between professionals (see Article 33).

3. Acceptance of the GTCs

Before placing an order, the Buyer declares that they have full legal capacity. Acceptance of these GTCs is confirmed by ticking a box during the ordering process and constitutes full and complete agreement. If they refuse, no order may be placed.

Order validation constitutes, in particular, express acceptance of Articles 7.2 and 10.6 concerning deliveries outside the European Union.

4. Site Availability

The Site is generally accessible 24 hours a day, 7 days a week, subject to maintenance operations or events beyond Endemik SAS's control. Endemik SAS shall not be liable in the event of unavailability.

5. Product characteristics

Before placing any order, the Buyer is advised to consult the Product pages (usage advice, information, instructions for use, contraindications). Products are offered subject to availability. Photographs and descriptions are for information purposes only.

No liability or refund may be claimed in the event of an allergy to a component duly displayed on the product page or packaging.

Certain Products (foodstuffs, products of animal origin, veterinary medicines, pressurized products, etc.) may be subject to import restrictions in third countries; the Buyer is responsible for checking their admissibility before placing an order.

6. Orders

6.1. Placing an order

The Buyer selects the Products and confirms their cart. They provide accurate, complete, and up-to-date contact details. The information entered serves as proof of their identity and is binding on them once confirmed.

6.2. Account creation

Creating an account is optional for individual customers. It is required to benefit from the professional terms referred to in Article 33. The Buyer keeps their data up to date and ensures the confidentiality of their login credentials.

6.3. Order confirmation

A confirmation email is sent to the Buyer. If it is not received, the Buyer should use the Site's contact page or chat.

7. Prices and payment terms

7.1. Discount codes

Promotional codes may be offered by Endemik SAS. They cannot be combined with certain promotions (including Black Friday), are non-transferable, and may be cancelled in the event of misuse.

7.2. Prices

Prices are stated in euros.

7.2.1. Deliveries within the European Union VAT territory. Prices are displayed inclusive of all French taxes (TTC), excluding delivery costs communicated before the order is confirmed.

7.2.2. Deliveries outside the European Union VAT territory. For any delivery outside the EU VAT territory—including, without limitation, Switzerland, the United Kingdom, Norway, Iceland, Andorra, the Channel Islands, the overseas departments and regions (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte), and the overseas collectivities and territories (Saint-Barthélemy, Saint-Martin, Saint-Pierre-et-Miquelon, Wallis and Futuna, French Polynesia, New Caledonia)—the Products are invoiced exclusive of French taxes (HT), as the sale constitutes an export for tax purposes.

In this case, the Buyer is informed, before confirming the order, that:

• the delivery constitutes an export for tax and customs purposes;
• no French VAT is applied to the invoice;
• customs duties and import taxes (including local VAT, overseas department taxes, and equivalent taxes), customs clearance fees, customs presentation fees, and administrative fees may be charged by local authorities, the postal service, or the carrier when the parcel arrives;
• all of these charges are borne by the Buyer, who agrees to pay them to the entity claiming them in order to allow the parcel to be delivered.

7.2.3. Scope of tax-related statements. Any statement appearing on the Site, in the cart, or on the payment page such as “taxes calculated at checkout,” “taxes included,” “VAT included,” or equivalent refers exclusively to taxes applicable in the seller’s jurisdiction (France / European Union). This statement does not cover taxes, duties, levies, customs clearance fees, or carrier charges related to importation into a third country or territory. The technical display of a “taxes” amount in the cart does not constitute a commitment, guarantee, or estimate of the import charges that may be claimed at destination.

7.2.4. Responsibility for import charges. Customs duties, import taxes, customs clearance fees, and associated carrier charges are, pursuant to the DAP Incoterm referred to in Article 10.6, borne exclusively by the Buyer in their capacity as importer. These charges are neither part of the sale price nor a service provided by Endemik SAS and consequently do not fall within the scope of any refund or compensation on this basis.

Refusal of the parcel due to the discovery of these charges upon delivery is governed by Article 10.4. The Buyer acknowledges having been informed of these elements before confirming the order, in accordance with Article L.221-5 of the French Consumer Code.

7.3. Payment Terms

Full payment is due when the order is placed using the payment methods offered on the Site. Endemik SAS may suspend or cancel any order in the event of a payment incident, non-payment, or suspected fraud.

7.4. Payment in 3 or 4 installments with fees — Oney

Payment for your order in 3 or 4 installments by bank card, for purchases from €100 up to €3,000, with Oney Bank. Oney General Terms and Conditions (PDF)

Conditions. This offer is reserved for individuals (adults) residing in France and holding a Visa or MasterCard bank card with an expiry date later than the duration of the selected financing. Cards with systematic authorization (Electron, Maestro, Nickel, etc.), e-cards, Indigo cards, and American Express cards are not accepted.

How to subscribe. After completing your order, click the “payment in 3x 4x Oney by bank card” button. You will then be redirected to our partner’s 3x 4x Oney page, displaying a detailed summary of your order and the personalized financing application, which you must approve. You enter your personal information or sign in using your 3x 4x Oney account. You review the general terms and conditions for payment in installments, provided in PDF format so that you can read, print, and save them before accepting them. You then indicate your acceptance by checking the corresponding box. The “double click” associated with the checkbox constitutes consent to enter into the agreement and irrevocable and unconditional acceptance of the product’s general terms and conditions. Unless proven otherwise, the data recorded by Oney Bank constitutes proof of all transactions.

If you request an Oney Bank financing solution, information relating to your order will be sent to Oney Bank, which will use it to assess your application for the granting, management, and collection of credit. Oney Bank reserves the right to accept or refuse your application. You have a 14-day withdrawal period in which to cancel your credit agreement.

How it works. Payment in 3 or 4 installments by bank card allows you to pay for your order as follows:

• a mandatory down payment, debited on the day shipment is confirmed, corresponding to one third or one quarter of the order, plus fees of 1.45% of the total amount for payment in 3 installments and 2.2% for payment in 4 installments (capped at €15 for payment in 3 installments and €30 for payment in 4 installments);
• two or three monthly payments, each corresponding to one third or one quarter of the order, debited after 30 and 60 days for payment in 3 installments, and after 30, 60, and 90 days for payment in 4 installments.

Payment in 3 installments — Example: for a €150 purchase, a down payment of €52.18 followed by 2 monthly payments of €50. Credit over 2 months at a fixed APR of 19.31%. Financing cost: €2.18, capped at €15.

Payment in 4 installments — Example: for a €400 purchase, a down payment of €108.80 followed by 3 monthly payments of €100. Credit over 3 months at a fixed APR of 19.61%. Financing cost: €8.80, capped at €30.

Oney Bank — Société Anonyme with share capital of €51,286,585 — Registered office: 34 avenue de Flandre, 59170 Croix — Lille Métropole Trade and Companies Register 546 380 197 — Orias no.: 07 023 261 — orias.fr — Correspondence: CS 60006, 59895 Lille Cedex 9 — oney.fr

8. Retention of title

Ownership of the Products is transferred after the price has been paid in full. The transfer of risk is governed by Article 10.6 for shipments outside the European Union (Incoterm DAP).

9. Order preparation

Orders are generally prepared within 1 to 5 business days, depending on the day they are placed and subject to payment. Partial deliveries may be made; they will not incur any additional shipping costs.

In the event of a supply failure not attributable to Endemik SAS, the Customer will be informed without delay and offered either a comparable product or a refund for the items concerned.

Shipments and returns

10. Delivery

The Products are delivered to the areas offered on the Site, at the address indicated as the “delivery address.” Shipping costs are displayed when the order is placed and may vary according to the carriers’ rates.

10.1. Delivery methods

The available delivery methods depend on the nature, weight, and dimensions of the Products. The Buyer selects a method and provides the necessary information.

10.2. Estimated timeframes

An estimated timeframe is provided when the order is placed or by email. In accordance with Article L.216-6 of the French Consumer Code, if the stated delivery date is not met, the Customer may terminate the contract after having formally required the seller to make the delivery within a reasonable additional period, which has elapsed without effect. The refund will then be made within fourteen days following termination.

For shipments outside the European Union, transit times may be extended due to customs formalities; Endemik SAS shall not be liable for these additional delays.

10.3. Redirection to a pickup point and selection of a drop-off location

After dispatch, if the carrier redirects the delivery to a pickup point (absence, incomplete address, delivery-route organization), or if the Customer selects or confirms a drop-off location via a link or the carrier’s application, that location becomes the contractual place of delivery.

Endemik SAS is not responsible for any change of location, additional delays, or the opening hours or closure restrictions of the pickup point. The Customer must collect the parcel within the time limits communicated by the carrier. Any optional service requested from the carrier (rescheduling, changing pickup points, paid second delivery attempt) shall be borne by the Customer.

This clause does not limit the consumer’s statutory rights in the event of loss, damage or non-delivery attributable to the carrier.

10.4. Refusal upon receipt and failure to collect

If the parcel is not collected within the time limits communicated by the carrier, or if the parcel is refused upon delivery without a legitimate reason (visible damage, incorrect contents, non-conformity), resulting in the parcel being returned to the sender, Endemik SAS incurs actual preparation, shipping and return costs.

The refund is therefore reduced by a fixed charge corresponding to these costs: €21 including VAT per parcel in metropolitan France, €50 including VAT per parcel for other destinations, €300 including VAT per pallet.

This charge does not apply when exercising the right of withdrawal under the conditions set out in Article 12, or in the event of a return under the statutory warranties.

For shipments outside the European Union, this charge is added, where applicable, to return, reshipping, storage and reimportation costs, as well as duties and taxes advanced by the carrier, which remain payable by the Buyer.

10.5. Frozen Products

No cancellation or refusal is possible after the frozen Products have been shipped. Any claim must be made within one hour of receipt. The Customer must store the goods at −18 °C pending instructions from the after-sales service and isolate the affected items. Any break in the cold chain attributable to the Customer excludes any compensation.

10.6. Importation, customs and local taxes (outside the European Union’s VAT territory)

10.6.1. Buyer’s status as importer. For any order shipped outside the European Union’s VAT territory — notably to Switzerland, the United Kingdom, Norway, Iceland, Andorra, the Channel Islands, the French overseas departments (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte), the overseas collectivities and territories (Saint-Barthélemy, Saint-Martin, Saint-Pierre-et-Miquelon, Wallis and Futuna, French Polynesia, New Caledonia), and any other third country or territory — the Buyer is deemed to be the importer of the Products and acts in this capacity before the customs and tax authorities of the destination country.

10.6.2. Applicable Incoterm — DAP (Delivered At Place, Incoterms ICC 2020). Sales outside the European Union are concluded under Incoterm DAP — agreed place of destination (the delivery address provided when placing the order or a pickup point designated by the carrier). Consequently:

• Endemik SAS bears the cost of transportation to the agreed destination;
• import formalities, customs duties, import VAT, octroi de mer, any equivalent local tax, as well as customs clearance, brokerage, customs presentation and administrative fees charged by the carrier or local authorities are borne by the Buyer;
• the transfer of risk takes place when the Products are made available at the agreed destination, ready for unloading.

10.6.3. Buyer's Responsibilities. The Buyer is responsible for:

• payment of customs duties, local taxes and ancillary costs;
• processing, customs clearance, brokerage or storage fees charged by the carrier or local authorities;
• compliance with the regulations applicable in the country of destination (admissibility of animal products, food products, veterinary medicines, hazardous products);
• the provision to the carrier or local authorities of any information, supporting document or tax or customs identification number (Swiss IDE, EORI) required for customs clearance.

10.6.4. No Contractual Estimate of Import Costs. Endemik SAS provides no contractual estimate of import costs, as these depend on the legislation, rates and administrative practices of the country of destination, as well as on the carrier selected. The Buyer is advised to make prior inquiries with the local customs and tax authorities.

10.6.5. Blocking, Seizure or Destruction by Customs. In the event of blocking, detention, seizure, destruction or refusal of importation by the authorities of the country of destination (inadmissible product, missing documents, non-payment of taxes by the recipient), Endemik SAS shall not be held liable where the event is attributable to the Buyer, local regulations or the Buyer's refusal to pay the duties and taxes. Any return, reshipment or destruction costs shall then remain the Buyer's responsibility.

10.6.6. Prior Information and Acceptance. By confirming their order to a third country or territory, the Buyer acknowledges having been clearly, previously and legibly informed of the applicable tax regime (invoicing excluding French taxes), their status as importer, the applicable DAP Incoterm, and the fact that customs duties, import taxes and customs clearance fees will be payable upon arrival and will remain their responsibility.

This information satisfies the requirements of Article L.221-5 of the French Consumer Code. Since the aforementioned fees are payable by the Buyer to third parties (local customs and tax authorities, carrier) and not to Endemik SAS, they cannot be claimed against Endemik SAS.

These provisions do not affect the rights that the consumer Buyer derives from mandatory provisions of consumer law.

11. Receipt and reservations

Upon delivery, the Buyer or their representative checks the apparent condition of the packages before signing and records precise and detailed reservations on the delivery note in the event of any irregularity (damage, missing items, damaged package). The Buyer keeps the Products and packaging in the condition in which they were received, for any potential inspections.

12. Right of withdrawal (consumer customers)

Pursuant to Articles L.221-18 et seq. of the French Consumer Code, a consumer Customer has a period of fourteen (14) days from receipt of the last Product in their order to exercise their right of withdrawal, without having to state a reason.

12.1. Exercise procedure

The withdrawal must be notified before the expiry of the period via the Site's contact page, chat, or using the standard withdrawal form. Any unequivocal statement is acceptable.

12.2. Returning the Products

The Products must be returned no later than fourteen (14) days after notification, complete, with all their accessories, instructions, and components, and accompanied by proof of purchase.

The direct return shipping costs are borne by the Customer, in accordance with Article L.221-23 of the French Consumer Code. The Customer also bears the enhanced return shipping costs for bulky or heavy Products that cannot be returned by standard post (tables, bathtubs, cages, salon equipment), the actual cost of which is indicated to them before the return is validated.

12.3. Refund

Endemik SAS refunds the amounts paid, including the initial delivery costs at the rate of the cheapest standard delivery offered, no later than fourteen (14) days from the date on which the Products are recovered or the Customer provides proof that they have been shipped, whichever occurs first.

The refund is made using the same means of payment as that used for the order, unless the Customer expressly agrees otherwise.

12.4. Customer liability — depreciation

Pursuant to Article L.221-23, paragraph 3, of the French Consumer Code, the Customer may handle and try the Products as they would have been able to do in a store, in order to establish their nature, characteristics, and proper functioning.

However, the Customer shall be liable for any depreciation of the Products resulting from handling beyond what is necessary to establish their nature, characteristics and functioning. The corresponding amount shall be deducted from the refund.

For guidance, and subject to assessment of the actual condition observed upon receipt, the depreciation applied is as follows:

• Product whose seals, films or individual protective packaging have been removed without necessity: up to 20%;
• Assembled or installed Product showing signs of handling: up to 35%;
• Product that has been used on an animal or in salon conditions, showing signs of use, dirt, hair, product residue or scratches: up to 50%;
• Incomplete Product, with accessories, instructions or other components missing: deduction of the replacement value of the missing components, which may be combined with the rates above.

Endemik SAS shall, upon request, provide the Customer with an assessment of the condition of the returned Product and details of the depreciation calculation applied.

12.5. Statutory exclusions from the right of withdrawal

In accordance with Article L.221-28 of the French Consumer Code, the right of withdrawal may not be exercised for:

• Products made to the Customer's specifications or clearly personalised;
• Products liable to deteriorate or expire rapidly (fresh or frozen products);
• unsealed Products that cannot be returned for reasons of hygiene or health protection — including cosmetics, shampoos, care products and food supplements whose seal, film or safety cap has been opened;
• Products which, after delivery and by their nature, become inseparably mixed with other items;
• unsealed audio or video recordings or software;
• newspapers, periodicals or magazines, except under a subscription contract;
• digital content not supplied on a tangible medium, the performance of which began after prior express consent and express waiver of the right of withdrawal;
• services fully performed before the end of the period, with prior express consent and express waiver.

13. Return procedure

1. Request via the Site contact page or chat, specifying the reason, the order number and, in the event of damage, photographs.
2. Return validation and instructions provided by customer service.
3. Secure packaging of the Product, complete with all its accessories and proof of purchase. The Customer must ensure that the Product is protected during transport; any deterioration occurring during the return due to insufficient packaging shall constitute depreciation within the meaning of Article 12.4.
4. Shipment with tracking number, at the Client's expense in the event of withdrawal. For returns from a non-EU country, the Buyer is responsible for export customs formalities and must declare the parcel as a “returned goods” shipment to avoid import duties being charged upon re-entry into the European Union; otherwise, duties and taxes incurred by Endemik SAS will be deducted from the refund.
5. Inspection of the condition upon receipt, followed by a refund under the conditions of Article 12.3.

14. Legal guarantees

14.1. Implementation

Any claim under the statutory warranties must be submitted via the Site’s contact page or chat, accompanied by the order number and, where applicable, photographs of the defect.

The implementation of statutory warranties is free of charge for the consumer Customer: the costs of return shipping, repair, replacement, and reshipping are covered by Endemik SAS.

For Products shipped outside the European Union VAT territory, customs duties and import taxes paid by the Buyer in the destination country do not fall within the scope of the statutory warranties.

14.2. Manufacturers’ Commercial Warranties

Independently of the statutory warranties referred to above, certain Products benefit from a commercial warranty provided by their manufacturer, the duration and scope of which vary by brand and product range. Where such a warranty exists, it is mentioned on the product page or in the documentation accompanying the Product.

The manufacturer’s commercial warranty adds to the statutory warranties without replacing or limiting them. The absence or expiry of a commercial warranty does not deprive the consumer Customer of any rights arising under Articles L.217-1 et seq. of the French Consumer Code and Articles 1641 et seq. of the French Civil Code.

The implementation of a commercial warranty is carried out according to the terms specific to each manufacturer, communicated to the Customer upon request via the Site’s contact page or chat.

15. Liability

Endemik SAS conducts regular checks of the Site. It cannot be held liable for access difficulties caused by external factors or force majeure. The descriptions comply with Article L.111-1 of the French Consumer Code; photographs are for illustrative purposes only. Some information comes from suppliers.

15.1. Carrier Logistics Decisions and Customer Instructions

After the parcels have been handed over to the carrier, Endemik SAS is not responsible for the carrier's unilateral logistical decisions (consolidation, agency change, automatic delivery to a pickup point, splitting of shipments, choice of customs office, customs clearance method) or for instructions given by the Customer to the carrier that change the place or terms of delivery.

Related claims must be addressed to the carrier, without prejudice to statutory warranties against the seller and the provisions of Article L.221-15 of the French Consumer Code.

16. Intellectual property

All elements of the Site — texts, photographs, logos, trademarks and graphics — are protected by intellectual property law. The Bloom trademark is registered by Endemik SAS under number FR5237280.

Any unauthorized reproduction, representation or use is prohibited.

17. Communications

Communications are primarily conducted electronically. Requests and complaints should be submitted via the Site's contact page or the online chat.

18. Prohibited conduct

Any abusive use of the Site, intrusion, partial or total copying, overloading, breach of security, sending of malicious content, spam or infringement of third-party rights is prohibited. Endemik SAS reserves the right to take any appropriate measures and initiate any proceedings.

19. Personal data

The data are processed for order fulfillment, service improvement and compliance with legal obligations, in accordance with Regulation (EU) 2016/679 (GDPR) and the amended French Data Protection Act. The privacy policy is available on the Site.

For shipments outside the European Union, certain data (identity, address, content and value of the Products, tax or customs identification numbers) are transmitted to the carrier and customs authorities for customs clearance purposes.

20. Advertising

Endemik SAS may place advertising or promotional content on the Site.

21. Links and third-party websites

Endemik SAS is not responsible for the availability or content of third-party websites or applications accessible from the Site.

22. Amendments

Endemik SAS may amend these General Terms and Conditions of Sale at any time. The applicable version is the one in force on the date of the order.

23. Language

These General Terms and Conditions of Sale are drafted in French. In the event of translation, only the French version shall prevail.

33. Provisions applicable to professional customers

33.1. Scope

These provisions apply to any Customer acting for purposes falling within the scope of their commercial, industrial, artisanal, professional or agricultural activity (hereinafter the “Professional Customer”), including groomers, breeders, handlers, dog trainers, veterinary clinics, grooming schools and resellers.

Professional Customer status results from the assignment of a professional account on the Site, entitling the holder to specific pricing terms applied automatically upon login. The Customer declaring this status guarantees its accuracy and shall provide its SIRET number or intra-Community VAT number.

In the event of any conflict, the provisions of this article shall prevail over the other articles of the General Terms and Conditions of Sale for Professional Customers.

33.2. Exclusion of Consumer Law

The provisions of the Consumer Code do not apply to Professional Customers. Consequently, the right of withdrawal provided for in Article 12 is not available to them, nor is the consumer mediation provided for in Article 2 bis.

Any return by a Professional Customer is subject to Endemik SAS’s prior express approval and may incur restocking fees.

33.3. Warranties

The Professional Customer benefits from the statutory warranty for latent defects under the conditions set out in Articles 1641 et seq. of the Civil Code, as well as any commercial warranties provided by manufacturers. The statutory conformity warranty under the Consumer Code does not apply to the Professional Customer.

33.4. Reservations and Claims

The Professional Customer shall check the condition and conformity of the Products upon delivery. Any reservations must be stated precisely and in detail on the delivery note in the presence of the carrier, then confirmed in writing within three (3) business days following receipt, in accordance with Article L.133-3 of the French Commercial Code. Failing this, the Products shall be deemed accepted.

33.5. Prices and Pricing Terms

Professional pricing terms are personal, non-transferable, and applicable to the connected Professional Customer’s account. They may be modified or withdrawn at any time, without retroactive effect on orders already validated.

Products purchased at the professional rate are intended for the Customer’s professional use or for resale as part of its declared business activity. Any resale outside this context, particularly on online marketplaces, may result in the suspension of the professional account.

33.6. Late Payment

If deferred payment terms are granted, any delay shall automatically result in the application of penalties calculated at the interest rate applied by the European Central Bank to its most recent refinancing operation, increased by 10 percentage points, as well as a fixed compensation for recovery costs of 40 €, in accordance with Articles L.441-10 and D.441-5 of the French Commercial Code.

33.7. Limitation of liability

In dealings with Professional Customers, Endemik SAS’s liability is limited to direct and foreseeable damages and may not exceed the amount, excluding taxes, of the relevant order. Indirect damages are excluded, including loss of business, loss of customers, commercial loss, or damage to reputation.

33.8. Jurisdiction

Any dispute between Endemik SAS and a Professional Customer falls under the exclusive jurisdiction of the Agen Commercial Court, notwithstanding multiple defendants or third-party claims.

34. Environmental obligations and extended producer responsibility schemes

Endemik SAS is a member of approved eco-organizations under the extended producer responsibility scheme for the relevant product categories, in particular electrical and electronic equipment (WEEE), household packaging, and batteries and accumulators.

The eco-contribution amount, where applicable, is indicated on the product page and the invoice.

Used electrical equipment (dryers, blowers, electric tables, clippers) must not be disposed of with household waste. The Customer may take it to a recycling center or use the “one-for-one” take-back scheme when purchasing equivalent equipment, under the conditions provided by applicable regulations.

The sorting instructions shown on the packaging (Info-tri, Triman logo) must be followed.

35. Applicable law and jurisdiction

These General Terms and Conditions of Sale are governed by French law.

These provisions do not deprive consumers residing in another Member State of the European Union of the protection afforded to them by the mandatory provisions of the law of their country of habitual residence, in accordance with Regulation (EC) No. 593/2008, known as “Rome I”.

For disputes involving a consumer Customer, the jurisdiction rules of the Code of Civil Procedure apply. For Professional Customers, Article 33.8 applies.

36. Site host

Shopify International Limited — 2nd Floor, 1-2 Victoria Buildings, Haddington Road, Dublin 4, D04 XN32, Ireland.

37. Cookies

The Site uses cookies for its operation, audience measurement, and improving the user experience. Settings can be configured via the consent banner displayed on the first visit and via the dedicated tool accessible in the footer.

38. Entry into force

These general terms and conditions of sale apply from August 24, 2026, and replace any previous version.